Shipping & Returns
We Ship Worldwide
Yes!!! With a few exceptions we can ship all products to all
INSIDE THE
We can ship all products to all states/cities in the
We will not ship the following products to
We ship from a warehouse in Kentucky USA. Orders shipped within the
Remember, as per our Terms of Service, it is up to you, the buyer, to determine what laws apply to you and to determine your local jurisdiction’s laws regarding the items you intend to order.
OUTSIDE THE USA:
We can ship all of our products worldwide to all countries except for stun gun products and pepper spray products which can only be shipped to
Most non-US orders arrive without a problem but we recommend that you check your local laws regarding the products you intend to order. All of our shipments go out in plain boxes or envelopes with no mention of our company name. We general mark the contents as a "paperweight" with a $10 value and a "gift" designation. This ensures most orders arrive without a problem. However, the buyer is responsible for customs clearance. Sometimes your local customs may impose an import tax on your order. You are responsible for paying any tax and complying with your local customs office to release your shipment.
We may sometimes remove certain products from your order if the cost of shipping the item to your address is exorbitant. You will be refunded for any items not shipped.
Some countries are on out Fraud Risk List. If your country is on this list we can still accept your order and ship to you but you must use the MONEY ORDER payment option and mail in your US dollar denominated money order to the address provided on your invoice when you checkout online. We apologize for the inconvenience.
Please see our FAQ for more information.
Discreet Packaging
We ship in plain white envelopes or USPS Priority Mail packaging. Our return address is listed as “The
Shipping Charges
Shipping within the
Shipping to the rest of the world starts at $9.50.
You can calculate the shipping cost for your order by adding items to your shopping cart and then entering your postal code and/or country name in the Shipping Calculator located on the shopping cart page.
All shipments include a USPS package tracking number.
Sometime we may cancel and refund an item from an international order because it is too large or heavy to ship.
Returns and Exchanges
All orders come with a 60 day return privilege starting from the day the item was shipped. The brass knuckles we make ourselves also come with an additional Lifetime Replacement Guarantee.
Please CONTACT US (link) via our email contact form to arrange for a return merchandise authorization before mailing back any items.
Items much be shipped to a special RMA address. If an item is returned without authorization customer will not be refunded for that item and the item will not be returned.
All returns must be identified with a corresponding invoice/order number.
Defective items can always be exchanged for an exact replacement of that item.
New /unused condition items can be returned within 60 days of ordering them. However, we may choose to refund all or only a portion of the original sales price. Factors that reduce a returns value include but are not limited to: missing or damaged packaging, seasonal items, limited editions
Items that are damaged or broken will usually not be accepted unless a manufacturing defect led to the item becoming damaged.
You must pay for the cost of return shipping for all returns except for exchanges of defective items.
To return an item CONTACT US via our contact form.
Please see our FAQ for more information.
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I ordered from Ottawa Canada. Tracking # provided kept me up to date with where they were... [more]
